—— Warranty Terms ——

Three-year quality guarantee for reverse osmosis membrane elements

When industrial reverse osmosis membrane elements are used in accordance with the design and operation specifications proposed by HUAMO, HUAMO can guarantee the quality of the reverse osmosis membrane elements it produces and sells, and provide a three-year limited quality guarantee. The terms are as follows:

 

Guarantee of manufacturing process and materials

The company guarantees that the reverse osmosis elements it produces and sells are intact in terms of manufacturing process and materials. Under the condition that the buyer correctly uses and maintains the membrane elements in accordance with the technical documents provided by the company, if there are quality problems in the manufacturing process and materials, the company will assume the warranty obligation for 12 months from the time the product arrives at the buyer's designated location or port. If the company finds that there are indeed defects in the inspection according to this clause, the company will issue a handling method after identifying the product.

 

Performance guarantee

1. According to the test conditions specified in the product sample, the new membrane product has the initial performance specified in the product sample.

2. The company provides a three-year warranty period for the performance of the membrane element. The three-year period starts from the date the reverse osmosis membrane element is put into use, or from the date of six months after the shipment of the membrane element (the former). During this period, the company provides the following guarantees:

Performance of element within a three-year period of limited warranty

(1) When used ortested under standard test conditions, and the pressure of inital average water producion,the average sat pasage shoud not exceed 2 times of the value specifed in the product manual.

(2) When used or tested under test conditions, the average water permeate flow is no less than 70% of the minimum value specified in the product manual.

 


 

Additional Provisions

In case HUAMO doesn't receive the membrane elementls within the speciled time,it will notify the caustomer of ending the repair program. In general case.the specified time shall be within one month from the date when the customer receives the reistration form for repair and repacement of membrane elements signed by the regional sales manager of HUAMO.The quality warranty shall be invalidated upon the occurrence of any of the following:

The membrane element no serial number on the label.

It is obviously visible that the membrane element(s) has suffered the contamination in operation.

The mechanical damage is obviously visible, which is caused in the course of service.

The membrane element has been damaged due to improper storage or transportation.

The membrane element(s) has/have been transformed without the permission of HUAMO.